“Our front-line employees now have the A to Z app to support their specific needs, and it’s optimized for a mobile-first experience with information about pay, schedules, team structures, company information, and more.”Īmazon front-line workers can access the A to Z app from their own devices. “We’re simply setting up the right tools for the right jobs,” she said in a statement. The spokesperson said the company is in the process of adding some of the virtual perks to this app, like the icons and awards that come with a Phone Tool profile. The app shows workers the name of their manager, and manager’s manager, but does not give them other information about employees at their warehouse or elsewhere in the company. But as of last week, Amazon removed them.Īre you a current or former Amazon employee and have thoughts on this topic? Please email Jason Del Rey at or His phone number and Signal number are available upon request by email.Īmazon spokesperson Brittany Parmley dismissed the notion that the change is part of some larger scheme, and said the move is tied to beefing up the smartphone app that entry-level employees already use on a daily basis. Previously, all entry-level warehouse workers - known as Tier 1 associates in Amazon parlance - had profiles in this directory and would turn up in search results. The tool also allows employees to create or accumulate virtual awards and icons for everything from making it through the peak holiday shopping season to acing a quiz about the company’s leadership principles.
The employee directory in question is known as the Amazon Phone Tool, which allows employees of all levels to do things like search for other employees anywhere in the company, see where they work, and view the hierarchy of managers all the way up to Jeff Bezos. An Amazon spokesperson said the impetus for the move was to focus on improving a different app that warehouse employees use more often, and she declined to comment on the union speculation. Thousands of Amazon warehouse employees in Alabama are currently voting on whether to form a union in the first large US union election in the company’s history. What might seem like a run-of-the-mill company decision has sparked speculation among Amazon’s corporate employees on internal listservs and warehouse workers on platforms like Reddit that Amazon made the change to discourage potential union organizing at its warehouses.
Last week, Amazon made changes to its internal online staff directory, deleting hundreds of thousands of entry-level warehouse workers’ profiles from a tool that allows any company employee to view the full names and photos of other employees.
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